Shipping policy

At Pin High Supply, we are committed to delivering your order quickly and reliably. Please review our shipping policy below for details on processing times, delivery expectations, and shipping costs.

Packaged with privacy in mind and delivered in full compliance with the law.

Order Processing & Fulfillment

All orders are processed within 3–5 business days (Monday–Friday, excluding holidays).

You will receive a confirmation email once your order has been placed and a separate notification with tracking information once your order has shipped.

Please note:

  • WE DO NOT SHIP TO STATES THAT PROHIBIT THCA

  • Orders are not processed, shipped, or delivered on weekends or holidays.

  • During high-volume periods, processing times may be slightly extended.

Shipping Rates

We proudly offer FREE standard shipping on all orders — no minimum purchase required.

Shipping Timeframes

Delivery times vary based on your location. After your order has been fulfilled (3–5 business days), standard shipping typically takes:

  • Domestic (U.S.): 3–7 business days

Please note that shipping times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other unforeseen circumstances.

Tracking Your Order

Once your order ships, you will receive a tracking number via email so you can monitor your delivery status in real time.

If you do not receive tracking information within 5 business days of placing your order, please contact us at Shop@Pinhighsupplyco.com.

Incorrect Addresses

Please ensure your shipping address is entered correctly at checkout. Pin High Supply is not responsible for orders shipped to incorrectly provided addresses.

If you notice an error in your shipping information, please contact us immediately at Shop@Pinhighsupplyco.com. We cannot guarantee address changes once an order has been processed.

Lost or Stolen Packages

Pin High Supply is not responsible for lost or stolen packages marked as delivered by the carrier. If you believe your package has been lost or stolen, please contact the shipping carrier directly to file a claim.

Delays

While we strive to meet all delivery estimates, we are not responsible for shipping delays caused by carriers, weather, customs, or other factors beyond our control.